Privacy Policy

Privacy Policy – SWOTZone India Pvt. Ltd.

Effective Date: May 2025

SWOTZone India Pvt. Ltd. ("SWOTZone India," "we," "us," or "our") is committed to protecting your privacy and complying with the applicable laws and regulations of India, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit and use our platform and services ("Platform"). By using our Platform, you agree to the terms of this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, such as:

- Full name
- Email address
- Phone number
- Business information
- Billing information

1.2 Payment Information

For payment processing, we use Razorpay. All financial information is handled directly by Razorpay in accordance with their privacy policies. SWOTZone India does not store or access your financial information.

1.3 Technical Information

We may automatically collect certain information about your device and usage, including:

- IP address
- Browser type
- Operating system
- Access times
- Referring website addresses

1.4 Cookies

We may use cookies and similar technologies to enhance user experience. You can modify your browser settings to decline cookies.

2. Use of Your Information

We use the information we collect for purposes such as:

- Providing and operating the Platform
- Processing payments securely through Razorpay
- Sending administrative and promotional emails
- Improving our services and functionality
- Complying with legal obligations

3. Sharing Your Information

3.1 With Service Providers

We may share information with trusted third-party service providers who help us operate the Platform (e.g., Razorpay).

- With Razorpay and other trusted service providers
- If required by law or regulatory authority
- During mergers or acquisitions

3.2 For Legal Compliance

We may disclose information if required to do so by law or in response to valid requests by public authorities.

3.3 Business Transfers

In the event of a merger or acquisition, your data may be transferred to the new entity.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no electronic transmission or storage is fully secure.

5. Your Rights

Under Indian law, you have the right to:

- Access your personal information
- Request correction or deletion of inaccurate data
- Withdraw consent at any time (which may limit access to services)
- Lodge a complaint with the Grievance Officer

6. Children's Privacy

Our platform is not for users under 18. If you believe a child has submitted data, contact us.

7. Data Retention

We retain your data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated via the Platform. Continued use of the Platform constitutes your acceptance of the revised terms.

9. Grievance Officer

In accordance with the Information Technology Act, 2000, the name and contact details of the Grievance Officer are:

Name: Admin
Contact Us
Address: New Delhi

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

By using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.